| Frequently Asked Questions |
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Can I order more than one gift or order hundreds of items?
Whether your needs are for one gift or hundreds, we're ready and equipped to create create and ship or deliver your gift or gifts, quickly and courteously. |
| Q.
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Can you put logo items or company literature into our gifts?
We would be happy to incorporate your logo items and/or company literature into your gifts! We also will warehouse and inventory your ad specialty items ongoing as you need them packed into your gifts. |
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Will my order be safe and secure?
Yes, our shopping cart is safe and secure. |
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How much notice do you need during peak holiday seasons?
Most orders will be completed in a few days or less. At Christmas time shipping needs become more critical as the holiday approaches. Please call if you have any questions regarding your holiday order. |
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What if I have a question about an order?
Our business hours are Mon.-Sat. 9:30 to 7:00. You are welcome to email us or call us during business hours. |
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Do you deliver and where to and when?
Yes we offer local delivery within the Riverside area. Delivery charges range from $12.00 to $25.00. We also ship our gifts & baskets within the continental U.S. |
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When will my credit card be processed?
Your credit card is processed at the time your order is received. |
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What else do I need to know?
Basket or gift prices do not include sales tax, delivery, or shipping charges. |
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Can I order multilple gifts or baskets for corporate gifts or events?
Absolutely! It is best to call My Signature Gifts to dicuss details to insure that your order has Your Signature on it! |
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If I need a special item for my gift basket that you do not carry, what kind of cost will I incur?
If we shop for specialty items that you request, brand name products or items that we do not carry, an additional $25. charge plus 20% will be added to your bill. If requested item, such as sodas or magazines is readily available from the corner store, no additional fee will be applied. |
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What forms of payment do you accept?
We accept Visa, MasterCard, Discover and American Express. We also accept checks, but your order will not be delivered until the check is received and cleared. |
| If you have any questions, please feel free to call 951-679-6988 or email your question to: sales@mysignaturegifts.com |